DIRECT PAYMENT AGREEMENT
The Carpinteria Valley Water District is always striving for ways
to improve customer service. With that in mind, we have initiated
a program that we refer to as the Direct Payment Program. Many
of our customers have asked for a more convenient and less time
consuming way to pay their water bills. We believe this program
is the answer and that this program will benefit our customers
in many ways. You will no longer have to remember to write a check
for payment, and you will eliminate postage expense and the risk
of late payments due to slow mail delivery. Another benefit is
the reduction of payment processing costs, which helps to keep
your water rates as low as possible.
HOW DOES DIRECT PAYMENT WORK?
After enrollment in the Direct Payment Program, youll still
continue to receive your itemized monthly water bill. The amount
of your water bill will be automatically debited from your checking
or savings account on the 20th of the month. Of course, you can
still call the District office if you ever have questions about
AFTER IM ENROLLED, HOW DO I CHANGE
INFORMATION ON MY DIRECT PAYMENT?
All changes must be received by the District in writing at least
fifteen days prior to the date scheduled for automatic debit of your
account. Any written change received within fifteen days of the automatic
payment will not allow us sufficient time to process any needed
corrections. Account corrections will then be made in the next
billing cycle. You may cancel participation in the program at
any time by giving the District a 30-day written notification.
Please keep a copy of the cancellation request for your records.
WHAT HAPPENS IN THE EVENT OF A REJECTED
Payments may be rejected by your financial institution because
of insufficient funds, closed/unauthorized accounts or other reasons.
The District will assess a service charge if a payment
is rejected. We will then require that the current payment amount
be covered in cash, cashiers check or money order. After two such
occurrences of rejected payments, you will no longer be eligible
for the Direct Payment Program.
here for the Direct Payment Agreement (PDF)*
Please mail or fax the completed application to:
Carpinteria Valley Water District
1301 Santa Ynez Ave
Carpinteria, CA 93013
Fax: (805) 755-2351